Certificate III in Automotive Sales – AUR31012

Automotive Courses Brisbane this apprenticeship course places a strong emphasis on understanding automotive components, accessing information managing databases, and customer relations.

Career Opportunities

This course is designed for those currently employed in the automotive field wanting to enhance their skills and knowledge of vehicle parts and sales. Once completed you will receive an industry recognised qualification and skills. Job roles related to this qualification include: parts interpreter, vehicle salesperson, farm machinery salesperson, motorcycle salesperson.

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate.

What will I study?

List of course units is available on the next page.

Can I apply?

You are eligible to apply for this course if you are 15 or older and are employed in the field or have been offered an apprenticeship.

What qualifications will I receive?

On successful completion of the course you will be awarded the Certificate III in Automotive Sales. As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

Credit transfers may be available into related certificate III courses. Further opportunities in the automotive industry may include certificate IV or diploma courses.

Study Options

Option 1: Workplace Based

Our Trainer Assessor will conduct all teaching and assessment at your place of work, this is available to both Appreciates and Full Fee students. Please note: If your workplace doesn’t have the required scope of work for a particular unit of competency we can conduct the training and assessment at our campus.


 Option 2: Classroom Training

All your learning and assessment for each of the units is delivered in a classroom environment with other students (classroom training requires a minimum of 5 students).


Option 3: Recognition of Prior Learning (RPL)

If you’ve had lots of experience in this industry (or similar), you may be eligible for RPL.


Recognition of Prior Learning means that you don’t require the training but rather you need to be assessed on each unit. You will need to draw on all of your past experiences so that you can demonstrate that you have already acquired the knowledge and skills.


Course Units

Code Unit of Competence Core/Elective
AURACA2001 Establish relations with customers Core
AURAEA2002 Apply environmental and sustainability best practice in an automotive workplace Core
AURAFA2004 Solve routine problems in an automotive workplace Core
AURAMA3004 Maintain business image Core
AURASA2002 Apply safe working practices in an automotive workplace Core
AURSAA2001 Process customer complaints Core
AURSCA2005 Sell products Core
AURSCA2006 Promote products and services Core
AURSLA2001 Apply legal requirements relating to product sales Core
BSBITU305A Conduct online transactions Core
AURSBA3002 Apply automotive parts interpretation process Elective
AURSCA2001 Select automotive parts and products Elective
BSBPRO401A Develop product knowledge Elective
BSBWOR204A Use business technology Elective
SIRXINV002A Maintain and order stock Elective
SIRXMER201 Merchandise products Elective
AURACA3003 Build customer relations Elective
AURAFA2003 Communicate effectively in an automotive workplace Elective
AURSCA2004 Carry out cash, credit and funds transfers Elective
BSBCUS301B Deliver and monitor a service to customers Elective